Tracking status
What does “Exception” mean?
An "exception" is a catch-all alert that delivery hit a snag. Common causes: an incorrect or incomplete address, a failed delivery attempt, weather or a natural event, customs hold, or damage.
The tracking detail usually explains the specific reason.
What to do
Read the exception detail. If it's an address problem, contact the carrier to correct it. If it's weather or a hub delay, it usually resolves on its own.
How long it lasts
Varies — from hours (weather) to days (address correction).
Check your package's live status: